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Open panutantoto Privacy Policy with clarity

Our panutantoto Privacy Policy explains what we collect when you open an account, verify your phone, enter the lobby from a mobile device, or use DANA, OVO, GoPay…

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panutantoto Open panutantoto Privacy Policy with clarity
CONTACT PATHS

Find policy contact through your account

A clear contact path helps you ask about a record without sending sensitive wallet credentials. When you need a Privacy Policy answer, start from your signed-in account support route and include the phone number or account reference linked to your request. We use the details you provide only to locate the relevant case, check the requested change and reply through the available support channel.

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Account request

Use the support path connected to your account when you want to ask what personal data is held, why it is used, or which account step created the record. Include your account reference, but never send a DANA, OVO or bank password.

Wallet query

For a payment-data question, name the rail involved, such as QRIS, GoPay, virtual account or bank transfer, and provide the transaction reference. We can investigate the matching record without asking you to disclose private wallet access details.

Access concern

If a phone verification or device-security event looks unfamiliar, contact us through the account support route promptly. We may ask for account ownership details before discussing records, helping prevent another person from receiving your private data.

DATA HANDLING

Explore how panutantoto handles privacy

Privacy work follows the same account path you use every day: sign in, complete phone verification, choose a wallet route and enter the lobby.

Account records

We may hold your name or contact details, phone verification status, account activity and support correspondence so we can maintain access and respond to a Privacy Policy request. We do not treat these records as permission to contact you for unrelated purposes.

Payment references

A DANA, OVO, GoPay or QRIS reference can be linked to your account for reconciliation. Bank transfer and virtual account records may include a reference, amount and status, while wallet passwords and bank login credentials remain outside our requested data.

Cookies and storage

Cookies or device storage can preserve a necessary session, language choice or security signal. You can manage browser storage from your phone or desktop settings, although removing required storage may sign you out or interrupt account verification.

Security controls

Phone verification, sign-in checks and device signals help us identify unusual access before account details are disclosed. If you change phones, complete the account verification step again rather than sharing a code with another person.

Retention period

We keep each record only while it supports account access, payment reconciliation, security, support or a legal requirement. When that purpose ends, we delete, anonymise or restrict the record where the applicable rule allows us to do so.

Your request

You can contact us to request access, correction, restriction or deletion of applicable personal data. We may verify ownership first, then explain the result and any retention reason through the support path tied to your account.

Browse Privacy Policy answers for Indonesia

These Privacy Policy answers cover the questions we expect before you open an account or connect a local wallet. They explain the practical records created by login, phone verification, device use and payment matching. If your request concerns a specific account, use the support route so we can check the correct record rather than relying on a general answer.

The panutantoto Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references. It explains why each category is used, how long it may remain available and how you can request access or correction where local law permits.

Phone verification helps confirm that the person requesting account access controls the linked number. It also supports security checks when a new device signs in. We use the verification result for access protection and do not ask you to share the code with support.

Yes. The Privacy Policy covers payment references connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account records. These details help match a payment status to your account without requesting your wallet password or bank login.

We may record device type, browser details, session events and security signals when you sign in or move through phone verification. These records help identify unusual access. On mobile, you can manage cookies and storage through your browser settings, though this may end the session.

Use the support route linked to your account and state which record appears incorrect. Add your account reference and the requested correction, but exclude wallet passwords and verification codes. We may confirm ownership before assessing the request under applicable local rules.

Retention depends on the purpose: access, security, payment reconciliation, support or a legal requirement. We remove, anonymise or restrict records when that purpose ends where the applicable rule allows. You can ask support whether a particular account or wallet reference is still retained.

You can ask through the account support route which handling purpose applies to your record and whether a disclosure was needed for account, payment, security or legal reasons. We verify the request first and respond according to the rules that apply to your location.

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